FWD's digital commerce platform is a direct-to-customer digital insurance channel with just one mission: to offer insurance solutions centered around you.

We aim to take a proactive approach by harnessing new technologies and provide you with superb insurance products. FWD's digital commerce platform is well-received by our clients in only three short years since rolling out to the public and has firmly established as the market leader in direct sales of life insurance products in Hong Kong for 12 consecutive quarters (as of Q3 2018 in terms of new business APE).

With a philosophy firmly grounded on changing the way people feel about insurance, we commit to offer easy-to-understand products that are relevant to your life, alongside with the convenience to connect you with our extensive experience in however way you choose. Explore our products to find out more about what we can do for you now!

FWD’s digital commerce platform is operated by FWD Financial Limited ('FWD Financial'). FWD Financial is an appointed insurance agency of FWD Life Insurance Company (Bermuda) Limited and FWD General Insurance Company Limited. FWD Financial is a member of FWD.

FWD Financial Operations
FWD Financial Limited ('FWD Financial') is an insurance agency appointed by FWD Life Insurance Company (Bermuda) Limited and FWD General Insurance Company Limited. We sell a wide array of life and general insurances in Hong Kong, ranging from individual life insurance, health protection plans, savings plans, household, motor, travel, working holiday, overseas study insurance, and more.
FWD Financial Limited
28/F, FWD Financial Centre, 308 Des Voeux Road Central, Hong Kong

Tel: +852 3123 3338
Email: cs.ifwd.hk@fwd.com
BENCHMARK Wealth Management Awards 2018
Digital Insurer of the Year
Client Digital Experience - Outstanding Achiever
Insurance Excellence Awards 2018
Best Online Platform (Customer)
Shenzhen-Hong Kong Fintech Awards 2018
Fintech Initiative Award
Financial Institution Awards 2018
InsurTech Company of the Year
The Hong Kong Insurance Awards 2017
Outstanding InsurTech Innovation Award
Outstanding Online Platform Award
FinTech Awards 2017
Outstanding Consumer Online Insurance Services
eCommAs Awards 2017
Gold for Best E-Commerce Merchant – Financial Services
Gold for Best E-Commerce Website
Gold for Best User Experience
BENCHMARK Wealth Management Awards 2017
Digital Insurer of the Year
The Club
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