Step 1: Select a travel insurance card at any
7-Eleven
and pay
Step 2: 7-Eleven will issue an e-Voucher. Use the unique PIN number printed on the e-Voucher to
activate
Travelcare Insurance via
iFWD
Step 3: Select your journey period then click “Quote”
Step 4: Enter the PIN number as “Promotion code”
Step 5: Fill in your personal information. You will receive a confirmation email together with the insurance certificate
For your own use or a gift for your beloved on your next travel!
FAQ
Any expiry date of this card?
You need to activate the FWD TravelCare Insurance Plan via https://i.fwd.com.hk within 30 days from the date of issuance of e-Voucher. However, your journey period can be anytime within 90 days from the registration date.
Can I give the card to friends as gift?
Yes, the e-Voucher is transferable but can only be used once. Please note that the age of the applicant for the Travelcare Insurance Plan must between 18 and 85 and is a Hong Kong identification card holder. Applicant and Insured Person must be the same person.
Can I get a refund if I don’t like it?
Yes, if you have not activated the TravelCare Insurance Plan, you can request for a refund within 30 days from the date of issuance of e-Voucher by producing the original e-Voucher and receipt to 7-ELEVEN. Refund can only be processed at the same 7-ELEVEN store where the Card is paid and the process of refund may take one week.
